Refund Policy
At Balanced Daily, every product is thoughtfully curated to support a more intentional, balanced life. We appreciate your trust in our brand and aim to make your shopping experience clear, fair, and seamless.
Digital Products
All digital products are final sale. Due to the nature of downloadable content, refunds, returns, or exchanges cannot be offered once access has been granted.
Our digital resources are password protected and intended for personal use only. Sharing or distributing digital content is not permitted.
If you experience any issues accessing your digital purchase, please reach out and we will gladly assist.
Physical Products
We accept returns on unused, unopened physical products within 14 days of delivery.
To qualify for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
Shipping costs are non-refundable. Customers are responsible for return shipping unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 5 days of delivery with photos so we can make it right.
Refund Processing
Once your return is received and approved, refunds will be issued to the original form of payment within 5–7 business days. Please allow additional time for your bank or card provider to process the refund.
Final Sale Items
- Digital downloads
- Sale or promotional items
- Used or altered products